Privacy policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book a meeting with us.

This Privacy Policy applies to the website: https://www.maisonolympe.com

2. Personal data we collect

We collect personal data only when necessary for the purposes described below.

2.1 When you book a meeting

When you schedule an introductory meeting with Maison Olympe, we collect the following information:

Full name
Email address
Company name

This information is collected through our scheduling provider, Calendly.

We use this information to:

Schedule and manage your meeting
Communicate with you regarding your appointment
Prepare for our conversation
Follow up after the meeting where appropriate

The legal basis for this processing is taking steps at your request before entering into a potential business relationship.

2.2 Analytics and website usage data

When you visit our website, we may collect information about how you interact with our website in order to understand usage patterns and improve our services.

Depending on your consent preferences, we may use the following tools:

Google Analytics

Google Analytics helps us understand how visitors use our website, including:

Number of visitors
Pages visited
Traffic sources
User interactions

Analytics data is retained for 14 months.

Google Tag Manager

Google Tag Manager is used to manage website tags and tracking technologies. It does not collect personal data by itself but allows us to deploy analytics tools such as Google Analytics.

Microsoft Clarity

Microsoft Clarity helps us understand how visitors interact with our website through features such as:

Session recordings
Heatmaps
User interaction analysis

This allows us to improve website usability and user experience.

These analytics tools are only activated according to your cookie consent preferences.

3. Cookies

Our website uses cookies and similar technologies to ensure website functionality and, where you consent, to analyse website usage.

Cookies may be used for:

Essential cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Analytics cookies

These cookies help us understand how visitors use our website and improve our services.

Analytics cookies may be placed by:

Google Analytics
Microsoft Clarity

You can manage your cookie preferences at any time through the cookie banner available on our website.

4. Third-Party Services

To provide certain services, we use third-party providers that may process personal data on our behalf.

Calendly

We use Calendly to schedule meetings.

When you book a meeting, your information is processed by Calendly according to their privacy policy.

You can find more information here: https://calendly.com/privacy

Google

We use Google Analytics and Google Tag Manager services provided by Google.

Google may process data according to its own privacy policy: https://policies.google.com/privacy

Microsoft

We use Microsoft Clarity to analyse website usage.

Microsoft processes data according to its privacy policy: https://privacy.microsoft.com/

5. Data Retention

We only keep personal data for as long as necessary for the purposes described in this Privacy Policy.

Meeting booking information is retained for as long as necessary to manage our business relationship and comply with legal obligations.

Analytics data collected through Google Analytics is retained for 14 months.

6. Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your personal data where applicable
Object to certain processing activities
Withdraw your consent at any time where processing is based on consent
Request restriction of processing

To exercise your rights, please contact us at: info@maisonolympe.com

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

The updated version will always be available on this page with the latest revision date.

9. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

Maison Olympe
info@maisonolympe.com